QUALITY STATEMENT

The Bolashak board of Directors recognizes the requirements for quality assurance in the areas in which they operate and therefore have committed themselves to the establishment of an effective quality management system that can be implemented as required within local and regional offices. The aim of the system is to ensure that all contractual and Human Resource requirements are met with minimum wastage, rework of concessions, and thus achieve a reliable cost effective system of management, to achieve full client satisfaction.

The Quality Assurance Program laid down in the manual has the unqualified support of the Bolashak Board of Directors. Furthermore, the board recognizes that quality is the responsibility of each employee. They must therefore accept as a condition of employment that they will, as directed, comply with the policy, systems and procedure as defined in the manual.

QUALITY POLICY

Bolashak considers satisfying the client requirements and achieving the prime assignment objectives in the supply of Human Resource services as an essential quality issue. Bolashak operates a total quality management system, led by the Managing Director and fully supported by the main board members. A commitment to quality is required from all employees and the “Think Quality” philosophy is encouraged in all aspects of Bolashak operations.

The company aims to enhance its recognition in the Kazakhstan Recruitment market by the development of working relationships with our clients and staff at local and regional level. We aim to provide services which conform to our clients needs by working with them to establish and satisfy their requirements, first time, every time.

To ensure the achievement of these objectives, Bolashak has appointed a Quality Assurance Coordinator who is responsible for the introduction, documentation, implementation and maintenance of the Quality system.